A Cup of Dunkin’ Marketing To-Go

Of all the madness in the world of marketing, some of the maddest is performed in the service of that deep, rich, dark nectar of the gods, coffee. Just as munificently marketed are those substances that are coffee-adjacent. Bagels. Muffins (regular and Mc). Scones. Oatmeal. Eggs. Avocado toast. My belly hums for it all.  Then there’s the aftertaste of Dunkin marketing, to-go.


Which brings us to Dunkin’. (In the old days, when branding actually meant brands, it was called Dunkin’ Donuts. You may remember that far back — before Snoop hung with Martha, before tv singers hid behind masks, and when Corona was a beer.)  I didn’t have a belly back then. Wait, I think I looked great in corduroys about a decade ago.

Dunkin’ has rebranded in a caffeinated conflict of colossal proportions in order to seize control of the retail coffee experience market. That’s a pretty large hill up which Dunkin’ is looking to push its chain. Globally, it’s got about 8,000 fewer retail units and is outsold about 24 (billion) to one (billion) by Starbucks.

You know that old saying? Go big or stay home? The folks at Dunkin’ seem to have misheard it. In support of their food menu, they’ve gone… er, beyond… normal fare with Beyond Meat. You may have heard of the product, the meat-like food substance that’s manufactured with only plants. Maybe not your favorite kinds of plants, but they say they taste like beef, or chicken… or sausage. Plant-based foods are the future because… reasons. (Actually, they say plant-based foods are good because they help human health, fight climate change, prevent using up natural resources, and engender animal welfare. You know, by not killing and eating them.)

So that brings us to the latest effort by Dunkin’ — its collaboration with the rapper Snoop Dogg. Snoop is apparently now a fan of eating plant-based as much as he is of smoking plant-based, which makes him the perfect spokesperson for Dunkin’. Because who hasn’t already gone to Dunkin’ for one of everything after a night of highbernating. Snoop already helped launch Dunkin’s Beyond Sausage Sandwich by taking a turn at a Dunkin’ drivethrough. But now it all comes together with Dunkin’s Beyond D-O-Double G Sandwich, which is Beyond Meat’s plant-based sausage concoction between halves of a glazed (get it?) Dunkin’ donut.

Dunkin’, you can have it. I’ll stick to Starbucks, where they take care to blend and grind their beans to give me something beyond a mere caffeine delivery system (and your breakfast sandwich isn’t sticky). And whether the sausage or bacon on that donut or muffin is authentic or ersatz, fast-food is no place to go for bacon. (Which we never had in the house when I was growing up, anyway, and I’d argue that not everybody likes the stuff. Besides, pigs are closer to human than you may have known.)

In short, I’m beyond the marketing for Dunkin’. I always add my g in the end of words, I will not eat a to-go bag of something that will get cold by the time I walk out of a place and begin to fill my belly.


Uber Rolls Out Uber Move

Less than three years after rebranding, Uber has rolled out a new logo and typeface called Uber Move that’s designed to evoke safety and accessibility.  I guess Uber has gone all warm and fuzzy.

Uber logo

After kicking Uber CEO Travis Kalanick to the curb, the company is driving to rebuild its reputation. The company has released ads with new CEO Dara Khosrowshahi riding an Uber to spur a fresh start. Now, with the help of global brand consultancy Wolff Olins at the wheel, Uber is shedding its rap for the iconography of Silicon Valley bravado.

In the mist of Uber’s scandal-filled 2017, the powers that be came together to solve Uber’s biggest problem.  Did they address their lack of diversity? Did they fix their internal culture? Did they establish a standard of business ethics?

 No. Uber focused on branding.

Why of course! Why go through the hassle of fixing these minor inconveniences when you can slap a new logo on your service?

Uber discarded the assertive uppercase logo for an approachable lowercase logo. Still feeling iffy? If you look closely, the first letter isn’t a capitalized U. It’s actually a large lowercase U. Why might you ask? Because U matter! Uber’s friendly branding tactics will even make the biggest cynic forget about Operation Greyball.

Just like Uber takes inspiration from their competitors, Uber found new inspiration from public transportation branding. Their app now includes certain shades of orange and brown to indicate important Uber information. Uber’s app also features a blue “safety” symbol that highlights “safe spaces” in the area. Sure, maybe Uber employees used their technology to stalk reporters and ex-girlfriends, but blue symbols make me feel safe.

That’s ultimately what matters. Feeling.

So when your company unleashes chaos throughout the nation, don’t panic. Just rebrand.

-Howard Davidson Arlington, MA



Branding À La Mode: Target and the Museum of Ice Cream

The Target sponsorship of the 2018 installation of the pop-up Museum of Ice Cream in New York is branding à la mode – something good on top of something good!

Branding À La Mode: Target and the Museum of Ice Cream - Howard Davidson

The social-media friendly “Museum” of Ice Cream was first unpacked in 2016. It’s a selfie-taker’s dream. Its elaborate ice-cream-themed sets allow visitors (at $38 a pop) to photograph themselves in their sundae best, then post to Instagram, Facebook and Twitter.

Except this experience is a brand experience.

Minnesota-based Target has always been an experience-friendly retailer, building events around new fashions by designers such as Missoni and Lilly Pulitzer. But its younger-moms-with-money audience is hip to posting pics of themselves and their kinder all over social media (or sharing them by text). So Tarjay-ing young Jackson and Zoe just puts the cherry on top.

Now add Museum of Ice Cream at retail. First, there’s tasty apparel and accessories like gummy bear graphic tees, banana-patterned separates, and pastel roller skates. Of course there’s ice cream, with flavors like Nana Banana, Cherrylicious, Chocolate Crush, Churro Churro, Vanillionaire, Piñata, and Sprinkle Pool.  (No, not strippers. Ice cream flavors.)

Meanwhile, The Museum of Ice Cream is just the latest in what seems like 31 flavors of giant-photo-set-slash-ersatz-museums that are clicking with millennial consumers. There’s CADO, the “avocado-based pop-up art experience.” Some are sweet on Candytopia, a “sprawling sanctuary of confectionary bliss.” Funko, the manufacturer of funky licensed dolls, lets visitors to its Everett, WA headquarters photograph themselves in a Funko Batmobile or with a Funko Godzilla while lining up to buy.

It’s a strategy that works – the Museum of Ice Cream is a Webby winner. And it lets customers interact with brands in a fun and sharable way. (Sort of like unprotected sex.)

So – what’s next? What will Kotex photograph visitors walking through when it opens a Museum of Feminine Hygiene? On which cuts of beef will visitors sprawl at the Cattlemen’s Beef Board? Will traditional museums make themselves more social-media aware, mocking up Munch’s “The Scream,” Botticelli’s “The Birth of Venus,” or Leonardo’s “The Last Supper” for selfies? Can music stores regain relevance in rooms where customers are photographed with Lady Gaga or a Coldplay album (I kind of see myself on Viva La Vida)?

The social media environment is the perfect place for brands and customers to meet. All you need is a brand, a story, and a customer with a camera.

Howard Davidson


On Target with Howard Davidson

I’m fired up and hopefully on target today with my thoughts about gun violence. A growing number of companies are rethinking their connection to the firearms industry after what seems to be an endless fusillade of stories of shootings at schools and elsewhere. The target most often seems to be the National Rifle Association, the interest group for gun enthusiasts.

Facebook is the latest to score a bull’s-eye in regard to a corporate stance toward weaponry. It just started to limit ads for weapons accessories (rifle scopes, holsters, and that sort of thing) to its audience over age 18 (about 30% of its audience).

The Facebook algorithm enables advertisers to target their audience in any number of ways. Howard Davidson clients ask me about members of certain groups, readers of certain publications or websites, demographic breakdowns (sex, age, geography) – and Facebook can do that.

Where Facebook may have difficulty is where other companies are going to encounter problems – politicizing their revenue stream. Well-known companies like Delta, United Airlines, Symantec, MetLife, Hertz, and First National Bank of Omaha have ended their (primarily affiliate) relationships with the NRA. NRA members are angry and threatening boycotts, and there are quite a number of them – 4.5 million. And they can hit what they aim at.

Often, a client comes to me and asks, “Howard, can I benefit from taking a political stance in my marketing, or will it hurt me?” The answer is – yes. Both. Taking a political stance is no different than any other target marketing. Your product line also can mean it makes sense to ignore particular groups. A pharmaceutical company marketing contraceptives can easily afford to speak out in favor of birth control and take pro-choice positions. A women’s clothing manufacturer can easily speak in favor of women’s empowerment. What a guy like Howard Davidson thinks of their product isn’t important. (And, really, I don’t like very good in a chemise.)

Cause marketing is a tool for marketers aiming at a broad audience. That was why Marriott and the March of Dimes teamed up in the seventies, why so many companies team with the Olympics, and why Susan G. Komen for the Cure clicks – those audiences aren’t primarily political. But choosing to affiliate – or loudly not affiliate – with a cause also reduces your audience. Dick’s Sporting Goods no longer sells assault-style rifles. It will lose customers who shopped there not just for rifles, but other items. Bake shops that won’t bake cakes for gay weddings may gain some customers, but will also lose customers.

As always, know your audience. That’s what the guy at Howard Davidson Marketing would tell you. Wait – that’s me. Well, I’m on target.

Howard Davidson


Howard Davidson Marketing, Formerly HoDaDingoBingo

Here’s the latest on company branding from the more-properly named Howard Davidson Marketing Consultant (formerly HoDaDingoBingo, and almost named Zzyxx, except it turns out that’s a shoe company).

Weird names are gone. No more. Ceased to be. Expired and gone to meet their maker. Stiff. Bereft of life, resting in peace. Pushing up the daisies. History. Off the twig. Kicked the bucket, Shuffled off their mortal coil, run down the curtain and joined the bleedin’ choir invisible.

This is an ex-trend.

You remember the good old days of funky new tech company names. Yahoo! Mozilla. Ask Jeeves. KaZaA. Ruumi. Peeple. Airbnb. Uber. Heck, we’ve only gotten used to Google, but it was as weird as your Uncle Ernie when we first heard it. (Of course, BackRub would have been odder. And maybe actionable.)

What America knew first about tech companies was that, while their owners and employees might have been geniuses, they were terrible spellers and had limited vocabularies.

The graphics are changing, too. Yahoo! and Google used to have funkier typefaces. They were disruptors before disrupting was a Thing. The latest? GoDaddy – a company whose name had nothing to do with what it did and whose logo employed both funky lettering and a weird graphic of a mad scientist (or geek meth head?) – has sans-serifed itself into blandness.

Companies used to have reliable names. Solid names that told you what they did – International Harvester. General Motors. General Electric (sorry about that Dow Industrial thing, by the way). Or you knew who was running them, and that you could rely on them. Young & Rubicam. Ford Motor Company. Boeing Aircraft Company.

I actually blame advertising for this. We’ve gone from NW Ayer & Son to Razorfish, Wexley School for Girls, and G&M Plumbing. It’s as if everyone in the communication business wishes he had started a band. Drummers get all the chicks. (Except the ones who spontaneously combust.)

So yes, during this time, I must confess, I considered branding my consultancy as HoDaBingoDingo. Wait. HoDaDingoBingo. Or was it DingoBingoHoDa? HoDa Kotb?

In the end, I settled for Howard Davidson Marketing. But I’m toying with camel-casing “Davidson.” Or maybe just putting “Howard” in all caps. Or replacing all the vowels with their Greek counterparts and the consonants with hashtags. But then you’ll be able to figure out my password.

Howard Davidson


Be Fearless Or Be Forgotten

Advertising isn’t for the faint of heart. Ad people need to be fearless or be forgotten.

Think about everything you know about advertising. We wage campaigns; so did Caesar and Patton. We invade homes like cat burglars and plan like Hannibal Smith (and don’t we LOVE when a plan comes together!).

And none of that does any good if we aren’t being seen.

According to IFLscience.com (and we FL IFLscience.com!), 2.5 quintillion bytes of content a day is posted to the Internet. How much is that? Well, 90% of the data humans have ever generated has been generated since 2016. Shakespeare? Thomas Jefferson? Erica Jong? Pfft.

So knowing that, you will be heartened, as was I, to learn about Jade Delaney, also known as #FearlessGirlBristol. Delaney, you see, was fearless in her quest to find employment fresh out of school as an ad copywriter.

So she did what no copywriter had done before. She painted herself up like Jill Masterson in GOLDFINGER and sent a LinkedIn message to McCann Bristol managing director Andy Reid advising him to look out his window for a fearless girl (like the statue in New York’s financial district) “adorned in gold” who would make a difference in advertising. It worked. She got the interview. Then her portfolio got her the job.

In advertising, we make pitches, we cold call prospects, we go to ad functions, we buy email lists. It’s all for naught if we don’t get the prospect’s attention. The great advertising copywriter and creative director, Bill Bernbach explained it plainly: “In advertising, not to be different is virtually suicidal.”

The worst that could have happened to Jade Delaney is that nobody at McCann Bristol would have seen her. But you know what? Nobody had seen her, anyway. She had nothing to lose. Frank Miller, the creator of SIN CITY and 300, once wrote the following advertising line when he was creating comic books: “If you intend to die, you can do anything.” Not getting a job? That’s like dying. Not selling a product? That IS dying.

So when I start to work on a project, I remember first and foremost that I have to break through in order to have a chance. Yes, it’s true that, if you don’t ask, the answer is no. But it’s more true that if you don’t get anybody’s attention, you won’t have a chance to achieve your goal. There’s a reason we have lighthouses and not just a small sign at harbor entrances.

Big gestures break through. Even people who never saw SAY ANYTHING remember the image of John Cusack holding a boombox over his head to win back the woman he loved. Even people who never watched a baseball game know Babe Ruth, who pointed to centerfield in the World Series to tell the opposing pitcher where he was going to put the ball. Actresses show up at the Academy Awards dressed to stand out, not fit in. That’s for seat-fillers.

(Hey, sometimes rich guys even shoot sports cars into orbit.)

In advertising, be fearless. Break through the clutter. Because if you’re going to avoid winding up in the email junk box with the other 269 billion emails sent today, being lost among the 656 million tweets, or unwatched among the nearly 6 billion YouTube videos looked at today, you have to stand out. As Seth Godin points out, “By definition, remarkable things get remarked upon.” In advertising, if you’re not remarked upon, you don’t exist.

Jade Delaney, if you’re out there reading this, best of luck (not that you probably need it). And that goes for the rest of you, too. After you read this, do something to stand out. Paint your front door purple. Wear a suit made out of duct tape. Turn your online portfolio into a game show. Do what David Bowie did and promise to not be boring.

Howard Davidson


It’s A P&G Ad! (Or Is It?)

When you’re a ten-and-a-half-billion-dollar gorilla like P&G, you pretty much get what you want.

The ultimate goal of this patchwork thing will be to increase the percentage of P&G advertising outlays for creative work by reducing the spend for everything else on the account. (So, really, fewer dinners.)

The component limbs and organs will be directed by Saatchi & Saatchi New York CEO Andrea Diquez. Everyone will work out of P&G facilities in either New York or Cincinnati. Perhaps it’s like the United Nations, where major powers get together for the common good. Or maybe one of those joint military operations – heck, D-Day worked for the Allies.

Or is it more like when the FBI sends Clarice to meet with Hannibal Lecter?

Inspiration for this type of conglomeration comes from Johnson & Johnson, which has consolidated its work with WPP and Omnicom, having them assemble whole teams in New York to work solely on Johnson & Johnson. McDonald’s did this about a year and a half ago, pulling together two all-beef The Marketing Stores, Alma sauce, IW Group lettuce, T Brand Studio cheese, Facebook, Google, and Twitter pickles, Burrell Communications onions, all on an Omnicom-seed bun.

So, will this trend continue? Will companies that utilize service providers demand they all work together like the Avengers and the Guardians of the Galaxy uniting to battle Thanos? And will the synergy be great, or will we get AOL and Time Warner?

Where will this trend lead? Could Google force McDonald’s and Waste Management to work together to feed its geeks? Could Apple put Kaiser Permanente and Bayer together to keep its employees healthy?

Remember, the customer is always right. Don’t get me started, please.

Howard Davidson


FCB Declares No Meeting Wednesdays

At ad agency FCB Chicago, there are no meeting Wednesdays.

The bustling ad agency whose clients include Boeing, Coca-Cola, Fiat and Discover has decided to axe Wednesday meetings for the foreseeable future. (And no, not Axe, the Millennial gag-magnet.)

Astutely named “Meeting Free Wednesdays,” the company decided to say sayonara to time-wasting get togethers. Why? Not for eliminating greenhouse gases, but because everyone hates meetings. Every Wednesday is meeting free at FCB Chicago. Except for it’s only from 1 to 5 in the afternoon. And if they don’t like it they can bring meetings back – to fill that time they get to do other work, which they hate too.

According to the memo the CCO and CEO sent out to the company, the employees spoke and they heard loud and clear: We are done with meetings! But then again there are those who as so very proud of their filled calendars.

Here’s the memo:

RE: Introducing Meeting Free Wednesdays

You spoke. We heard. As such, we are excited to announce “Meeting Free Wednesdays” at FCB Chicago!

Beginning next month, we are encouraging all of you to go meeting free each Wednesday from 1-5 p.m. This new initiative is in response to employee feedback that too many meetings are interfering with their ability to complete work during office hours—but now, you can! Please do your best to NOT call any client or internal meetings on Wednesday afternoons in April. We’re both very committed to this policy, and will not schedule meetings during this time.

To help encourage everyone to use this time for work, we will be sending out an agency-wide calendar invite blocking Wednesday afternoons. Look out for the first one—taking place on April 4. HR will also be conducting a survey at the end of April to ask for your thoughts on how we can continue to make Meeting Free Wednesday better—and most importantly, meeting free.

We value your happiness and well-being, and hope this new initiative helps everyone achieve a better work-life balance!


Michael & Liz

Nice work Michael & Liz. Those who love kvetching about meetings can fuss about something else each Wednesday.

-Howard Davidson, Arlington, MA


Elon Musk Is Tinkering with His Tesla All the Way to Mars

Elon Musk has been very busy tinkering around launching his SpaceX rocket to Mars. With his personal midnight cherry Tesla Roadster. And a mannequin astronaut called “Starman.” All while David Bowie is in rotation on the radio. Go figure.

Musk makes everything seem Forrest Gump simple. Or Bruno Mars hip. Or Douglas Adams geeky.

Yet he won’t spend a penny on advertising. What chutzpah!

That doesn’t make it cheap. On this mostly harmless planet on the outer eastern rim of the galaxy, Earth’s favorite multibillionaire has still dropped a wad of cash. SpaceX Falcon Heavy rocket: $90 million. Tesla Roadster: $200,000. I have to confess I don’t know what a mannequin costs. I was never a fan of the Andrew McCarthy movie.

The February 6 SpaceX test launch of Musk’s Falcon Heavy rocket reminds me of the introduction of Mosaic in 1993. (Remember the Mosaic web browser? Everybody used it for 15 minutes. It made the World Wide Web cool by displaying pixelated pictures on the same page as pixelated type. It made the one guy in your office who wouldn’t go out for a drink with you giggle and snort until he realized you could hear him.)

Musk’s goal for SpaceX is simple. He wants to make it cheap to go to space. He really wants to go to Mars. Not for its bars. Rather, Musk believes it’s an insurance policy for humans should our planet become unlivable. You know, like if nobody’s allowed to surf porn any more. Or you can’t steal your neighbor’s Wi-Fi.

He’s as serious as a pay wall.

But SpaceX doesn’t have the scratch to run a few ads on the Travel Channel and sign people up. (It does get volunteers, though. Two suckers have already made a substantial deposit for a flight around the moon.)

What does a tech genius guerrilla marketer do when he’s got no ad budget? He tells the world he’s going to launch a car piloted by a mannequin called “Starman” in a space suit, and aim it toward Mars.

Did it work? Consider this. For the cost of this SpaceX rocket, Musk could have bought 18 commercials in the last Super Bowl broadcast. Had he flown with the Eagles, he’d have reached a cumulative viewership of 1.8 billion people. (If they weren’t in the john.) That’s way more than 14 million. (That’s how many of you loaded YouTube to watch Musk’s mannequin in the Space Tesla listening to “Space Oddity.”)

But don’t panic! Because it’s all about the brand.

You see, right now, everyone on the planet – from Kim Jong Un to the light-saber kid – knows that the only operation on this planet that can put a car in space is SpaceX. They also know the only car that’s been in space is a Tesla.

That’s sky-high awareness.

Brand equity? Beyond the moon. (Beyond Mars, actually.) Sure, maybe Musk could have powered the SpaceX with the Tesla’s batteries. That would have maxed out the branding. But recharging would have taken forever on the way up from Launch Pad 39A to beyond Mars.

The only thing that remains is for Musk and SpaceX is to do the tie-in promotions. The Falcon Heavy-branded Tesla. The be-a-Starman-in-a-Tesla memes on Facebook and Twitter. The live remotes with Jimmy Fallon. Maybe the only better thing would have been for Musk’s childhood Tamagotchi to have hitchhiked in the glove box. (Does a Tesla even have a glove box? Now I want to know!)

And that’s why this is the greatest car ad, ever. For no media money down.


Axe is telling guys how to quiff with an Instagroom campaign

Now here’s some brand marketing foolishness. Axe had 30 allegedly influential instagrammers be yentas and inspire young guys to start styling with Axe hair products — all packaged up in an Instagroom campaign.

Hair gel for the cool young dude

Axe thinks it’s time young men start rubbing in the goo. The Axe Instagroom site touts to have a “3-step guide to pulling off the perfect look.”

Excuse me, but, perfect look? Is styling your hair into the Messy Man Bun, Rockabilly, Braids for Men, The Comb Over or Modern Quiff considered perfect?

Not quite, because if it was already they wouldn’t need popular internet personalities to showcase their luscious locks. Currently, not many men use hair products in their daily morning routine, which means the Axe-inspired Instagram videos have a ways to go. Influence marketing, however, is growing in popularity, so maybe they have the right idea.

Influencing hair and purchasing decisions

Each of the Instagroom videos walk guys through the hairstyling necessities of the modern man. The Instagram influencers who made the videos were given Axe product to use and the freedom to craft whatever messages they wanted, and their messages will be seen by the collective millions of fans they have garnered on the web. They are writers, producers, actors and umm, hairstylists with the goal to encourage millions of fans to style their hair in that effortless, “I’m 24 and just rolled out of bed” look every day — and of course, use Axe products to do it.

Axe is totally into pushing guy-centric messaging. The videos made by Axe’s “Hair Creators” are entirely chick-free, focusing instead on what most consider guy-stuff, like driving and skateboarding and, in general, just hanging out. Think back to early 2000’s; Axe had a stinky campaign for cologne-like body sprays for young men that were the end-all, be-all of making them appealing. The message to young guys delivered most memorably in spots like 2006’s “Billions”—that if they squirted some of this magic potion under their arms, the babes would come running. Fech!

A hair off the mark

While each video has it’s own unique style, and is unscripted from Axe, it’s still an advertising campaign, and the viewers know. Comments have been somewhat negative, which isn’t surprising considering the appeal of online Influencers is that it’s an unscripted look into the life of an interesting person.

The internet personalities were apparently given the freedom to make their message their own, which explains the lack of continuity between their hair stories. To me though, it sounds more like a lot of mixed messages lost between jokes me and my gel-less hair are just too old to get.

Looks like I’ll be sticking with my own perfect look, thank you very much.

Howard Davidson, Arlington, MA